My more "legit" side

Thursday, July 27, 2006

PUREHOST

A PSA from an idiot....me.
Based on the Purehost Idiocy (the newest story of Jason Bourne). now filming in Canada. It's a secret documentary about idotic webhosting companies. Since I couldn't go to Italy for another idea (State Department ENS snafu), this one will probably get distributed.

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Hello, [actually no name used here by Purehost!]


Thank you for following up with us. [I am following up with THEM?]


We apologize for any inconvenience this may have caused you. I understand your concern and realize that this is important to you. [to truly understand, this woman must have a website with Subwebs on the same lame server my account is on!] I have updated the ticket #1,nnn,nnn and given the highest priority to your issue. Currently, one of our Senior Specialists is working on your issue to resolve it at the earliest. They will contact you as soon as your issue is resolved. Thank you in advance for your patience and co-operation.
[no you are not seeing things, you did read this crap from last years archived blogs!]

Regarding the free credits for your account I have asked a member of our team who specializes in billing to review your account. ["here's your night table reading"] You should be hearing from this specialist within the next 2 business days. If you have any questions in the meantime, please let me know and be sure to refer to ticket #1,nnn,nnz for the quickest service. [I'm thinking goddaddy would give me qucker service]

If you have any further questions, please don't hesitate to contact us. We are available 24/7.
[Further questions? Yes. As I am not swallwoing this, do you swallow?]
Sincerely,


Harry Cartier
Customer Suckport

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Haven't you stopped laughing yet? Honestly, this looks like a boiler-plate Level 4 incidence letter.

All this is about is: They are trying to runa Frontpage enabled website in a UNC share. BFD.

No comments:

"HEY, dude! What"s with the name change?"

I took the name from a company that was apparently - for 6 months - either out of business or freakishly absent from the web, adding further mystery and intrigue to the WWW, and my lawyer advised me that since I do not sell products using this blog and websidestory.com does, I do not have to give them my blog name. So I will not. Not that there will be any future problems from said company, it's just that MY lawyer advises ME, and I usually follow that advise. Good hunting and be thinking Caddyshack 2 if you need to know what my lawyer is like.

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copyright 2005+ by Dan Prowse